Renea Jones, NP-C and Sanjay Batish, MD Renea Jones, Certified Nurse practitioner
Accepting new patients

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910-383-1500

Monday-Thursday 8:00 am to 7:00 pm
Friday 8:00 am to 5:00 pm

Sanjay Batish, MD, FAAFP
Board Certified Family Physician

Renea Jones, NP-C
Certified Nurse Practitioner

Kim Huskey, LPN
Health Coach
 
Crystal McFann, CMA
Care Coordinator

51 Lee Drive
Leland, NC 28451-8249

Mailing address:
PO Box 837, Leland, NC 28451-0837

Fax 910-383-1504

Walk-ins are welcome for sick visits.

Appointments have priority over walk-ins in terms of the order in which patients are seen. Walk-ins are seen on a first come first served basis by the provider that is available. Our normal office hours are Monday - Thursday 8:00 AM to 7:00 PM, Friday 8:00 AM to 5:00 PM. Our last walk-in before lunch is 12:15 PM, our last walk-in on Monday  - Thursday is 6:00 PM and Friday is 4:00 PM.

It is critical that appointments be kept to ensure fairness to our patients. If you must cancel your appointment, we require at least 24 hours’ notice or the appointment is considered a failure to show. Failure to show up for an appointment, group visit or ultrasound will result in a $25.00 missed appointment fee, for which the patient is responsible. For patients that we cannot contractually charge missed appointment fees, the patient is allowed two failure to show appointments and will be discharged at the third failure to show.

At the time of visit, our office will collect all unpaid no-show fees and:

  1. From Patients with Copays: Upon check-in copays will be paid in full, as agreed with the insurance company

  2. From Patients with insurance and Medicare having deductibles: Full office visit fees will be paid upon check-in until deductibles are met, as agreed with the insurance company and Medicare.

  3. From Patients that are uninsured: Upon check-in office visit fees will be paid, then upon completion of visit will collect fees for additional services provided during that visit.

We require 48 hours for prescription refills. Prescription refills requested on Thursday or Friday may not be ready until the following week.

After hours care is provided by calling our office phone which will forward to Dr. Batish. This service is only for medical emergencies and can not be used for prescription refills or making appointments. In the event that you can not reach the provider and emergent care is needed, call 911.

Patients with an outstanding balance of over $50 or ninety days will not be seen unless the illness is emergent or the patient enrolls and complies with a payment plan.

Please allow at least a week for standard lab test call backs. For specialty lab call backs, it may take up to two weeks. Each lab test result is processed, faxed to us, and reviewed by the doctor before results are given to the patient. If lab results are not faxed to us in a timely manner, the patient may need to call the lab or the hospital to request expedited results.

As per HIPAA guidelines, we can not release any patient information to friends or family of the patient unless the individual is the parent or guardian of a minor (under 18 years of age) or is listed on the patient's HIPAA consent form. Patients under 18 years must be accompanied by the parent or guardian in order to be seen.